Bias is a prejudice toward one thing, person, or group compared with another. Bias is part of human evolutionary wiring designed to originally keep us safe and secure in unknown and harmful environments. However, while the world has evolved some of our biases – conscious or unconscious – have not, and thus can result in harmful perspectives, decisions, and actions toward individuals and organizations.

Examples

Bias and pay

How one individual's experience changed the nation. In the late 1970s, Goodyear hired Lilly Ledbetter to work as a supervisor…

Learn More

How to talk (and listen) to transgender people

Gender should be the least remarkable thing about someone, but transgender people are still too often misunderstood. To help those…

Learn More

How to get serious about diversity and inclusion in the workplace

Imagine a workplace where people of all colors and races are able to climb every rung of the corporate ladder…

Learn More

3 ways to be a better ally in the workplace

We're taught to believe that hard work and dedication will lead to success, but that's not always the case. Gender,…

Learn More

How to keep human bias out of AI

Artificial intelligence (AI) algorithms make important decisions about you all the time -- like how much you should pay for…

Learn More

3 ways to spot a bad statistic

Sometimes it's hard to know what statistics are worthy of trust. But we shouldn't count out stats altogether. Instead, we…

Learn More

Practical Guidance

Blind spots: Challenge assumptions

Our brains are wired to make assumptions, which can sometimes be off base. We think it's an honest mistake; science calls it a blind spot. This video was used with kind permission of PwC. June 23, 2017.

Learn More

Overcome stereotypes

Stereotypes can influence our perception of who's the "right fit." They may create a road block towards our destination. This video was used with kind permission of PwC. June 23, 2017.

Learn More

Broaden perspectives

It's natural to gravitate towards people who are like us. But making decisions solely on who we're comfortable with can cause tunnel vision. This video was used with kind permission of PwC. June 23, 2017.

Learn More

Biases and decision-making

From the things we say to the actions we take each day, our world- and that of business- is comprised of thousands of decisions, both big and small. How we come to make those decisions is the result of intuition and analysis and, in most cases, influenced by biases that we may or may not be aware of. We know about blind spots in decision making, mostly because of the work of ES collaborators Max Bazerman and Ann Tenbrunsel. A recent graph published in Business Insider: Australia, and included below, depicts additional biases that all would be wise to learn and attempt…

Learn More

16 cognitive biases that can kill your decision making

The purpose of this article is to discuss several key cognitive biases and their effects on decision making within strategic innovation management as well as how to minimize their effects so that team members can contribute optimally to the fuzzy innovation process. They are essential in understanding and managing appropriately to ensure your innovation outputs are most suitable to your challenges and problems identified, rather than being decided upon by instantaneous emotional instinct without objective reflection. By the end of this article, you will learn: How to identify key innovation related cognitive biases How to challenge them How to make…

Learn More

Conformity bias

Are you using your own judgment? Are you sure? Conformity bias refers to our tendency to take cues for proper behavior in most contexts from the actions of others rather than exercise our own independent judgment. This video shows how conformity bias works, and how to maintain independence in the face of the pressure to conform.

Learn More

Overconfidence bias

This video from Ethics Unwrapped introduces the idea of the "overconfidence bias." You may have heard that most drivers rate their driving skill as above-average. The idea also applies to acting ethically. The overconfidence bias is our tendency to be more confident in our ability to act ethically than is objectively justified by our abilities and moral character.

Learn More

Self-serving bias

In this edition of the bias series, we look at self-serving bias. It's tempting to pick and choose information that props up our self-esteem. The self-serving bias causes us to see things in ways that support our best interests and our pre-existing points of view.

Learn More

Implicit bias

Everyone has biases, whether they consciously know it or not. Implicit bias exists when people unconsciously hold attitudes toward others or associate stereotypes with them. Implicit bias is an active area of research, and you can test your own biases after watching this video.

Learn More

How generational stereotypes hold us back at work

The Silent Generation, baby boomers, Generation X, millennials, Gen Z -- we're all in the workforce together. How are our assumptions about each other holding us back from working and communicating better? Social psychologist Leah Georges shows how we're more similar than different and offers helpful tactics for navigating the multigenerational workplace. By: Leah Georges This video is shared under a Creative Commons license (BY-NC-ND 4.0). Please visit Ted.com. This TED Talk originally appeared on TEDxCreightonU in April 2018.

Learn More