A hand building a staircase out of wooden blocks

Creating and maintaining a strong ethical culture along with a focus on corporate social responsibility can have significant, positive benefits to a business including increased sales and profits, as well as increased employee loyalty and productivity. A strong ethical culture will help ensure employees are making good ethical decisions for the business on a consistent basis.

Examples

Adams Consulting: Where family business & business ethics align

Better Business Bureau Ethics TORCH Award Finalist Adams Consulting discuss how to earn customer trust by following an internal ethics…

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ICC Restoration: Ongoing ethics

Better Business Bureau Ethics TORCH Award Finalist. https://www.youtube.com/watch?v=TEiRSP9IRhs Used by kind permission of the Better Business Bureau of Minnesota &…

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Coordinated Business Systems: An ethical business system all-around

Better Business Bureau Ethics TORCH Award Finalist. https://www.youtube.com/watch?v=39GuHVI6RkE Used by kind permission of the Better Business Bureau of Minnesota &…

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Countryside Heating & Air: Ethics at the core

Better Business Bureau Ethics TORCH Award Finalist. https://www.youtube.com/watch?v=bEFmxJeV0M8 Used by kind permission of the Better Business Bureau of Minnesota &…

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Monarch Builders: Ethical culture is the foundation

Better Business Bureau Ethics TORCH Award Finalist. https://www.youtube.com/watch?v=ndceV27nG8M Used with kind permission of the Better Business Bureau of Minnesota &…

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All American Restoration: Building ethics

Better Business Bureau Ethics TORCH Award Finalist Used with kind permission of the Better Business Bureau of Minnesota & North…

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Handi Medical Supply: Keeping Ethics Handi

Better Business Bureau Ethics TORCH Award Finalist Used with kind permission by the Better Business Bureau of Minnesota & North…

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How to Make Lying at Your Company Normal

Earlier this month at the Beacon Theater, in New York City, Daniel Kahneman, famed author of Thinking, Fast and Slow,…

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Redefining customer service

MOO uses its values as a model for what it means to be exceptional. You've probably seen MOO's catchy business…

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Ethical Culture in Action at Pella Windows & Doors

An Interview with Greg Boulay, President/CEO of Pella Windows & Doors, 2017 Better Business Bureau Integrity Award WinnerBy Madeleine Jesse…

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Practical Guidance

Glassdoor Data Is Revealing the Link Between Culture and Good Business

Former U.S. Vice President Joe Biden elicited some playful teasing when, early in his presidential campaign, he rather quirkily took to quoting Immanuel Kant, the renowned German philosopher. In various venues, he’d paraphrase what Kant, in one formulation, called his “categorical imperative”—to treat people as ends in themselves, never as a means. On the talk show The View, for instance, Biden said, “We have to restore dignity to work. We have to restore dignity to the way we treat people...We treat them like they’re a means to an end.” Andrew Yang, another candidate, has hit the same note in a…

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BBB Better Series: Companies with a conscience

On this episode of Better Series, Rodd Wagner, Forbes Columnist, Author, and Researcher, shares the one must-have all companies need in order to cultivate a happy work culture. Wagner, with no apologies, helps us see that this one spark makes all the difference. Listen in for the details. BBB Better Series: Companies with a conscience Used by kind permission of the Better Business Bureau of Minnesota & North Dakota. Originally broadcast on August 7, 2019.

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BBB Better Series: Your team’s hidden talents

Misti Burmeister, award-winning author, speaker, and entrepreneur shares key areas that inspire leaders and employees to work together toward a common goal. Listen as Misti guides us through how to disrupt the status quo, facilitate difficult conversations, and instigate collaboration, innovation, and growth among our teams. BBB Better Series: Your team's hidden talents Used by kind permission of the Better Business Bureau of Minnesota & North Dakota. Originally broadcast on December 12, 2018.

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BBB Better Series: Diversity & inclusion with alignment strategies

Discover the benefits of diversity, inclusion, and engagement to your organization and employees with clinical psychologist Dr. Vanessa Weaver. Dr. Weaver is the CEO and Founder of @AllignmentStrategies and @ditvmedia, one of the country’s first independent organizations to focus on diversity as a business driver. BBB Better Series: Diversity & inclusion with alignment strategies Used by kind permission of the Better Business Bureau of Minnesota & North Dakota. Originally broadcast on September 20, 2017.

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It’s not good work – it’s great work

While the marketplace is ever-evolving, the foundation of great work isn’t likely to change. We were challenged to write about the future of work for this issue of TRUSTED. Talking about the future of anything is always complex and difficult and, in many cases, can be a useless exercise. Therefore, instead of trying to be specific, citing the work of scholars, or focusing on new shiny things, we decided to keep it simple and identify what is at the core of great workplaces that will likely remain the same no matter what changes — technological, social-cultural, political, and economic —…

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Trust: A language spoken around the world

The 2018 Edelman Trust Barometer examines the state of trust in institutions around the globe and offers insight into dramatic shifts. Have you ever been on "It's a Small World", the boat ride in Walt Disney World's Magic Kingdom Park? You get to journey upon a river that takes you through almost every nation on every continent on this planet. The way of life, customs, dress, and environment of each country are depicted through colorful scenery and 4-foot doll-like figurines. The end of this ride takes you through a display of goodbyes in many different languages. After traveling the world,…

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5 workplace ethics training activities to help develop a more ethical business culture

Do you have an ethics problem in your organization? Or maybe the ethics of your workers is acceptable but you want to improve them? Perhaps your organization only has a few areas that need to be targeted. The reasons that leaders of an organization would choose to implement ethics training are varied. The best reason is that good ethics is simply good business. The opposite is also true: Bad ethics is bad business. In fact, over 50% of the largest corporate bankruptcies have occurred because of unethical practices. If that isn’t bad enough, in 2011 these bankruptcies totaled $1.228 trillion or close to 10% of…

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Building an Ethical Culture

In this video, Mary Gentile, Creator/Director of Giving Voice to Values, explains why it takes more than "speaking up" to build a truly ethical organizational culture. Originally posted on Oct. 12, 2018, by Notre Dame Deloitte Center for Ethical Leadership. Used by kind permission of NDDCEL.

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Creating an Ethical Organizational Culture

“Having an organizational culture that emphasizes ethical behavior can cut down on misbehavior of organizations. Research shows that whether an organization develops a culture that emphasizes doing the right thing even when it is costly comes down to whether leaders, starting with the CEO, consider the ethical consequences of their actions. Leaders with a moral compass set the tone when it comes to ethical dilemmas” (Truxillo, Bauer, & Erdogan, 2016, p. 385). Steve Nguyen, Ph.D. (Feb. 14, 2011; updated Oct. 2016) Robbins and Judge (2009) offer a nice list of what management can do to create a more ethical organizational…

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When it comes to ethics, our work is never done

Having an ethical environment is a cornerstone to success, but it's not always easy to get there. Here are 3 things to keep in mind as you build out your plan. As chief ethics officer for U.S. Bank, I'm proud our company has been recognized by the Ethisphere Institute as one of the World's Most Ethical Companies for the fifth year in a row. This honor reflects the focus and hard work we put into earning the trust of our customers, employees, shareholders and communities. Regardless of how large or small a company is, what it does or where it…

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