A hand building a staircase out of wooden blocks

Creating and maintaining a strong ethical culture along with a focus on corporate social responsibility can have significant, positive benefits to a business including increased sales and profits, as well as increased employee loyalty and productivity. A strong ethical culture will help ensure employees are making good ethical decisions for the business on a consistent basis.

Examples

Redefining customer service

MOO uses its values as a model for what it means to be exceptional. You've probably seen MOO's catchy business…

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Ethical Culture in Action at Pella Windows & Doors

An Interview with Greg Boulay, President/CEO of Pella Windows & Doors, 2017 Better Business Bureau Integrity Award WinnerBy Madeleine Jesse…

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Balancing success with superiority: The dangers of competitive ethics

Successful businesses need to foster ethics and performance. Have you ever taken the high road and ended up looking down…

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Why are businesses important to a community?

Profits and competition are only a small part of your business story. Going beyond the bottom line, you have an…

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Why cultural relevance and shared values make the difference

How a Hollywood media company creates a culture of ethics. For Garson Foos, president of Shout! Factory, doing business in…

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Building a business when your partner is your spouse

To successfully build a business with your spouse, these companies recommend a shared passion. This video originally appeared on the…

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The cultural sweet spot: Where ethics meets compliance

Learn how HealthPartners builds an ethical culture that promotes compliance. "Should we follow the rules, or should we do the…

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The surprising ingredient that makes businesses work better

What is it about unfairness? Whether it's not being invited to a friend's wedding or getting penalized for bad luck…

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Forget the pecking order at work

Organizations are often run according to "the superchicken model," where the value is placed on star employees who outperform others.…

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Building community through inclusion

A commitment to inclusion can help build a powerful business. Here's how one company put its values to work. Robert…

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Practical Guidance

It’s not good work – it’s great work

While the marketplace is ever-evolving, the foundation of great work isn’t likely to change. We were challenged to write about the future of work for this issue of TRUSTED. Talking about the future of anything is always complex and difficult and, in many cases, can be a useless exercise. Therefore, instead of trying to be specific, citing the work of scholars, or focusing on new shiny things, we decided to keep it simple and identify what is at the core of great workplaces that will likely remain the same no matter what changes — technological, social-cultural, political, and economic —…

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Trust: A language spoken around the world

The 2018 Edelman Trust Barometer examines the state of trust in institutions around the globe and offers insight into dramatic shifts. Have you ever been on "It's a Small World", the boat ride in Walt Disney World's Magic Kingdom Park? You get to journey upon a river that takes you through almost every nation on every continent on this planet. The way of life, customs, dress, and environment of each country are depicted through colorful scenery and 4-foot doll-like figurines. The end of this ride takes you through a display of goodbyes in many different languages. After traveling the world,…

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5 workplace ethics training activities to help develop a more ethical business culture

Do you have an ethics problem in your organization? Or maybe the ethics of your workers is acceptable but you want to improve them? Perhaps your organization only has a few areas that need to be targeted. The reasons that leaders of an organization would choose to implement ethics training are varied. The best reason is that good ethics is simply good business. The opposite is also true: Bad ethics is bad business. In fact, over 50% of the largest corporate bankruptcies have occurred because of unethical practices. If that isn’t bad enough, in 2011 these bankruptcies totaled $1.228 trillion or close to 10% of…

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Building an Ethical Culture

In this video, Mary Gentile, Creator/Director of Giving Voice to Values, explains why it takes more than "speaking up" to build a truly ethical organizational culture. Originally posted on Oct. 12, 2018, by Notre Dame Deloitte Center for Ethical Leadership. Used by kind permission of NDDCEL.

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Creating an Ethical Organizational Culture

“Having an organizational culture that emphasizes ethical behavior can cut down on misbehavior of organizations. Research shows that whether an organization develops a culture that emphasizes doing the right thing even when it is costly comes down to whether leaders, starting with the CEO, consider the ethical consequences of their actions. Leaders with a moral compass set the tone when it comes to ethical dilemmas” (Truxillo, Bauer, & Erdogan, 2016, p. 385). Steve Nguyen, Ph.D. (Feb. 14, 2011; updated Oct. 2016) Robbins and Judge (2009) offer a nice list of what management can do to create a more ethical organizational…

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When it comes to ethics, our work is never done

Having an ethical environment is a cornerstone to success, but it's not always easy to get there. Here are 3 things to keep in mind as you build out your plan. As chief ethics officer for U.S. Bank, I'm proud our company has been recognized by the Ethisphere Institute as one of the World's Most Ethical Companies for the fifth year in a row. This honor reflects the focus and hard work we put into earning the trust of our customers, employees, shareholders and communities. Regardless of how large or small a company is, what it does or where it…

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Company Culture & Remote Staff

Q: How do you establish and maintain a company culture when you have multiple offices and some employees working remotely? A: This is a common challenge for organizations adapting to the evolving nature of work with increasing need for telecommuters, decentralized offices and a remote global workforce. Creating and maintaining a thriving culture is more important than ever. To do so, an organization’s mission, values and behavioral norms (also known as “the way we do things”) must be identified, communicated and integrated into every aspect of business operations. Start by infusing cultural values into existing management systems, then maintain a…

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8 key things that need to click as your business changes

When these factors fall out of sync, things won't work as smoothly as they did.  Q: How do I keep my business aligned as it grows? A: You have designed your business with a structure, operating processes and culture that make sense to you. As you grow, you realize that aspects of your business will start to change. For example, should you use the same strategy to deliver value to customers? There are eight aspects of how you run your business that must stay in alignment as your business changes. When these factors fall out of sync, things won’t work…

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How to change a troubled company culture

Any leader can develop ways to integrate new aspects of a culture, but this process of change will need lots of attention for a while.  Q: What is the best way to handle a “problematic” company culture? A: Organizations often hit a period when many members feel the culture is “problematic” for some reason. This is very normal and has many explanations. Many changes often happen before the culture transforms — industry or market environment changes, key leadership changes, major growth or decline, significant shifts in the nature of the business or just characteristics of the changing workforce. Culture, on…

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