This Chicago juice company stays true to its core by operating with integrity and purpose. Angela and Anthony Maicki, owners of a small juice company, don’t take shortcuts and stick to their core value of using higher grade produce to focus on the high quality that their customers see. Learn how sticking to their ethics…

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In every workplace, there are three basic kinds of people: givers, takers and matchers. Organizational psychologist Adam Grant breaks down these personalities and offers simple strategies to promote a culture of generosity and keep self-serving employees from taking more than their share. By: Adam Grant This video is shared under a Creative Commons license (BY-NC-ND…

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Know and appeal to a short list of widely shared values. Don’t assume too little (or too much) commonality with the viewpoints of others.

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Trust is the foundation for everything we do. But what do we do when it’s broken? In an eye-opening talk, Harvard Business School professor Frances Frei gives a crash course in trust: how to build it, maintain it and rebuild it — something she worked on during a recent stint at Uber. “If we can…

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“A person who is nice to you but rude to the waiter, or to others, is not a nice person” (Barry, 1998, p. 185). Steve Nguyen, Ph.D. (Dec. 2009; updated Jan. 2015) Many years ago, while waiting for a show at a nice hotel in Dallas, my wife and I were standing in line to…

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Ethics and great customer service go hand in hand. Here’s how a home decor company wins by playing fair. Zach and Alissa Zimnee, owners of Grand Canyon Home Supply, started their business to provide what they wish they’d had when they remodeled their home with quality products at a fair price and all under one…

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Principled leadership from the perspective of Dr. Dawn Elm, the David A. & Barbara A. Koch (Graco) Distinguished Professor of Business Ethics and Leadership Below is an interview by Nicole Zwieg Daly of Dr. Dawn Elm. Nicole: Would you please describe your professional journey up to your current role? Dawn: I started my professional journey…

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Q: How can I create a culture of organizational creativity? A: Fostering organizational creativity requires making creativity a strategic priority. Making time to generate ideas or think is seen as a luxury or something that’s done during annual planning or in a crisis. Organizations that have creative cultures dedicate time to generating new ideas. Fostering…

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Managers can serve their employees as a positive guiding influence, or they can function as a source of disengagement and unethical behavior. Q: Should managers be accountable for unethical behavior of their employees? A: While I don’t think managers can or should be held personally liable for independent unethical actions of their subordinates, I do…

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The ease of forming partnerships increases the risk of jumping in before knowing whether it’s a good fit. Q: My company has been approached by a very large corporation to become a “strategic partner,” supplying them with some of our specialized equipment. I’m flattered to be considered, but what do you think about the imbalance?…

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