North Wales Running Co. thrives thanks to focus on customer experience, company culture, and community. For Scott Tantino, running isn’t just a beloved sport — it’s how he makes his living while simultaneously giving back to his community. As the owner of North Wales Running Co. in North Wales, Pennsylvania, Tantino shares his love for…

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With more than a century of experience under its belt, Better Business Bureau (BBB) still remains as committed as ever to keeping businesses accountable to a just and ethical marketplace. Since the early 1900s, BBB has been on the forefront of positive marketplace change. From its inception, BBB looked to correct advertising abuses by fighting…

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MOO uses its values as a model for what it means to be exceptional. You’ve probably seen MOO’s catchy business cards that “capture and hold” your attention. If you haven’t, MOO creates business cards known for being out of the ordinary. Think rounded corners, luxe papers, and snazzy designs. For over 10 years, MOO has…

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Celebrity jeweler creates a loyal following through his jewels and his commitment to doing good. Let’s take a trip back in time to 1992, to the premiere of the movie Basic Instinct. An actress named Sharon Stone walked down the red carpet wearing jewelry made by relatively unknown jeweler Martin Katz. At the time, only…

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Workplace campaigns continue to be a considerable player in charitable giving, generating over $4 billion annually. Workplace giving campaigns provide employees the opportunity to make tax-deductible contributions to charitable organizations while on the job. Traditionally, an organization like the local United Way would organize an annual campaign, employees would pledge their gift, and the donation…

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The Inside Story Behind BBB’s Brand More than a century ago — 101 years to be exact — President Woodrow Wilson gave a speech to a gathering of advertising men on the plaza of Independence Hall in Philadelphia. “The only thing that ever set any man free, the only thing that ever set any nation…

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An Interview with Dick Coffey, Chairman of Consortio Group, and Recipient of the 2017 Better Business Bureau Integrity AwardBy Sam Bittner and Zunair Malik, Creighton University MBA Students The insurance industry has some unique challenges when it comes to business ethics. Customers often don’t fully understand the coverages or legal wording in their insurance contract,…

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An Interview with Greg Boulay, President/CEO of Pella Windows & Doors, 2017 Better Business Bureau Integrity Award WinnerBy Madeleine Jesse and Camille Uher, MBA Candidates at Creighton University’s Heider College of Business Can you define ethics and tell us what ethics means to you? The fundamental definition of the word ethics to me is rooted…

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National Public Radio examines how good people can act unethically, using a small business example. Over the past decade or so, news stories about unethical behavior have been a regular feature on TV, a long, discouraging parade of misdeeds marching across our screens. And in the face of these scandals, psychologists and economists have been…

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How one individual’s experience changed the nation. In the late 1970s, Goodyear hired Lilly Ledbetter to work as a supervisor at its tire factory in Alabama. Ledbetter was the only female supervisor at the plant, and remained so for the nineteen years she worked there. She received a Top Performance Award for her work in…

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